Frequently asked questions

No problem! If the service hasn't been completed yet or isn't in progress, we'll be happy to change the service location.

Simply send us the information provided with the order (first name, last name, email, order number), the service you want to change and the new information (address where we should go, etc.) to info@iautomato.de

Check your folders Spam, Bulk or alternatively Promotions.

If you still can't find the email with the report link, send us the information provided with the order (first name, last name, email, order number) to info@iautomato.de. We'll fix everything shortly 😉

No problem at all! Simply call or text our technician and they'll move the date to a more convenient time. You can contact them at the number you'll find in the order processing confirmation email. 

If you can't get through or find the number, contact us at info@iautomato.de

Sure! If the service has not yet been performed or is not in process, you can return the voucher within 14 days of purchase.


Just fill in complaint form.

Please contact us via complaint form.

We will definitely come to an agreement and solve everything. The satisfaction of our customers comes first.

Contact

TEL
+420 731 081 452
e-mail
INFO@iautomato.de
Operating hours
Every day 9:00 - 21:00. (even weekends!)
Address
AUTOMATO s.r.o.
Belehradska 858/23
Prague 2, 120 00
CZECH REPUBLIC
Commercial register
ID: 09317902, VAT ID: CZ09317902
kept at the Municipal Court in Prague
Section C, insert 334149
Contact form